The Utility Billing Department at the Dyer Clerk-Treasurer's Office is located inside the Town Hall Building at:
One Town Square
Dyer, IN 46311
Phone : (219) 865-2421
Fax: (219) 865-4232
Monday through Friday
7:30 am to 4:00 pm
Utility Bills include charges for water, sewer, storm water, garbage collection, and hydrant fees. They must be paid by the 28th of each month to avoid a penalty. There are multiple convenient options for paying your Dyer utility bill:
You can now receive your monthly utility bill and town newsletter via e-mail each month. You can check the box on the bottom of your utility bill and provide your e-mail address and return it to us or contact us by phone or in person.
Online - (credit/debit card/e-check) - online 24/7 at http://www.paygov.us. There is a 4% convenience fee for all online transactions. These payment options are provided by PayGOV.US on behalf of the Town of Dyer, PayGOV.US does charge a convenience fee for these payments, however, you will be shown the exact amount of this fee prior to completing the transaction, at which time you may proceed or cancel this payment method.
Please be sure to have your utility bill and credit or debit card with you when you log on. The system will then prompt you for the following information:
This is the account number as it appears on your bill
Please enter "Utility Bill"
Your name as it appears on your bill
Your street address as it appears on your bill
The best number to contact you during the day
Follow the remaining prompts to enter your charge card information and to complete the transaction. You will be given the option to either print a receipt or have the receipt e-mailed to you. Utility billing personnel will post your payment on the next business day but your payment will be recorded as effective the day you complete the transaction. To be considered on time, your online payment must be recorded by midnight of the stated due date.
In Person - by visiting the Clerk-Treasurer's Office during normal business hours. All forms of payment are accepted in person, cash, check, cashiers check/money order, or debt/credit card. There is a 3% convenience fee on all debt/credit card transactions at the window.
By Mail - (checks) - by sending it to The Clerk-Treasurer's Office, One Town Square, Dyer, IN 46311 , make checks out to the Town of Dyer.
Auto Debit - (checking account) - automatically debited from your checking account. To sign up for auto debit you may do so at the Clerk's office or by printing and sending the document below with a voided check for the account to be used.
Phone - (credit/debit card) - over the phone using a credit/debit card 24/7 by calling Paygov (866) 480-8552. There is a 5% convenience fee for all phone transactions. Please be sure to have your utility bill and credit or debit card with you when you when you call. The provided toll free number is provided by PayGOV.US solely for the purposes of making payment on your utility bill, if you have questions concerning your bill please contact the Clerk-Treasurer's Office directly at (219) 865-2421.
Drop Box - (checks) - you may drop your utility bill stub with check into our drop box. Your name and address must accompany your payment (check or money order only for the drop box payments) enclosed in an envelope, the silver box located on the curb to the west of town hall next to the U.S. mailbox.
If at any time it becomes necessary to remove a water meter or disconnect water service to a customer, for non-payment of charges or at the customer's request, a fee in the amount of fifty dollars ($50.00) shall be paid by the customer. If at any time it becomes necessary to reconnect a water meter or connect water service to a customer, a reconnection fee in the amount of fifty dollars ($50.00) shall be paid by the customer prior to reconnection of water service. In the event that the request for removal or the disconnection of water service or the reconnection of water service is done, at the customer’s request, during non Town of Dyer business hours, each of said fees shall increase by twenty-five dollars ($25.00). (Ord. No. 84-21, § 2, 5-10-84; Ord. No. 2008-12, 9-17-08)
Pool Fill Readings
Pool fill readings are accepted between May 15th and June 15th. You may call in your reading to (219) 865-2421 or (219) 865-1150 during office hours, or you may mail in your reading to the Clerk Treasurer's Office, One Town Square, Dyer, IN 46311 Attention: Utility Billing.
Date of the readings, Account number, Name, Address, Reading before the fill, and the Reading after the fill
Summer Sprinkling Credit
Sewage rate and charges for town residents serviced by the water utility for the months of June, July, and August of each year, for which bills are rendered in July, August, and September, will be based on each resident's average consumption for the previous months of October, November, December, January, February, and March, as billed in November, December, January, February, March, and April for said three (3) months.